Privacy Policy


This Personal Data & Information Notice (“Notice”) is to notify you how Penang Global Tourism (PGT), its associated companies and jointly controlled entities (collectively known as “PDC”) collect and handle your personal data and information (“Personal Data”) in accordance with Personal Data Protection Act 2010 (“the Act”).

  1. "Personal Data" means information about you, from which you are identifiable by that has been or may be collected, stored, used and processed by PGT for its purposes.
  2. PGT may use and process your Personal Data for the purposes which shall include, without limitation:-
    1. To communicate with you, process any payment transactions, respond to questions, comments and feedback from you and client relationship management;
    2. for internal administrative purposes, such as auditing, data analysis, and to improve PGT’s services;
    3. for PGT to comply with its obligations under any laws;
    4. for any other purpose that is incidental or ancillary or in furtherance to the above purposes.
  3. Personal Data provided to PGT will generally be kept confidential but you hereby consent and authorise that the Personal Data may be transferred, accessed or disclosed to third parties. Further, PGT may engage other parties to perform functions on PGT’s behalf, and consequently may provide access to or disclose your Personal Data to such third parties.
  4. Subject to any exceptions under applicable laws, you may request for access to and/or request correction of your Personal Data, and/or make any inquiries regarding your Personal Data, by contacting:-
    Designated Contact Person: Manager, Communications Department
    Address: 8-B (First Floor), The Whiteaways Arcade, Lebuh Pantai, George Town, 10300 Penang
    Telephone: 04-264 3456
    Business Hours: 8.30 am – 5.30 pm (Monday to Friday)

In order to process your Personal Data, PGT is required to obtain your consent. We trust that by providing to PGT your Personal Data, you hereby consent to the processing of your Personal Data in accordance with all of the foregoing. If you do not wish for PGT to process your Personal Data, please let PGT know within 7 workings days of this notice. If PGT does not receive any response from you on the above, PGT shall assume that you are agreeable to the same.